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![Javier Pérez Cristóbal sobre ‘The Service Profit Chain’]({"default":"https://www.managerfocus.com/wp-content/uploads/2015/09/perfil-general.jpg","2x":"https://www.managerfocus.com/wp-content/uploads/2015/09/perfil-general.jpg","mobile":"","responsive":"true"} "Javier Pérez Cristóbal sobre ‘The Service Profit Chain’")
